Question 1

What are your hours?

Accepted Answer

We’re open 24/7, 365 days a year, so as a member you have around-the-clock access with your Kisi door entry and can train whenever works for you. Our staff is on-site during these hours:Monday–Wednesday: 10am–9pmThursday–Friday: 10am–8pmSaturday: 10am–6pmSunday: 10am–3pmOutside of staffed hours, you’ll still have full access to the gym with your door entry.

Question 2

How do day passes work?

Accepted Answer

Day passes are meant to be used the day you purchase it and do not carry over to the next day. Day passes do not have access 24/7 access.

Question 3

How old do you have to be to workout?

Accepted Answer

You must 16 and older. Any age under 18 must have a legal guardian sign a liability waiver.

Question 4

Do you allow filming?

Accepted Answer

Filming is allowed. Be mindfull of others around you and not blocking any walkways or any emergency exits.

Question 5

How do I cancel my membership?

Accepted Answer

6 month commitement required bofore being able to cancel. The cancellation request requires a 28 day notice before your next payment via email dmarku@umbrastrength.com, and there is no cancellation fee.

Question 6

Where are you located?

Accepted Answer

We are located at 51220 Van Dyke Ave, Shelby Township, Michigan. We serve members from Rochester, Sterling heights, Macomb, Washington, Auburn Hills, Clinton Township, Warren, Troy, Birmingham, Pontiac.

FREQUENTLY ASKED QUESTIONS

Try out Umbra Strength